McDonald's Removes AI-Generated Holiday Commercial After Online Criticism.
McDonald's has taken down a Christmas advertisement produced via AI after facing widespread public disapproval.
The 45-second ad was created using AI-generated video and was originally uploaded on the YouTube channel for McDonald's Netherlands on 6 December.
Social Media Response and Decision to Pull
Shortly after its release, viewers on social media criticized the implementation of AI in the advert. Several labeled it "disturbing" and "poorly edited".
"This incident serves as an important learning as we examine the appropriate application of AI," stated a spokesperson from McDonald's Netherlands.
The advert was created for the brand by Dutch agency TBWA\Neboko and US production company The Sweetshop. It depicted various scenarios that can go wrong during the holidays, using the theme "the most terrible time of the year".
A Growing Trend of AI-Generated Ads
Adverts that feature generative AI have become a rising phenomenon among prominent brands, notably for the holiday period.
- Coca-Cola has recently launched consecutive AI-created holiday ads.
- Technical Challenges: Since segments produced using current AI video tools are more likely to become unstable the more extended they are, most such clips tend to be about a few seconds in length.
- Broader Implications: The ad also provoked worries about the replacement of human roles in the creative industry, with some observers pointing out it could negatively impact opportunities for actors.
Response from the Creators
Following the ad being taken down, a producer's CEO, Melanie Bridge, stood by the advert.
She stated, the development required "seven weeks" and involved generating "countless iterations" which were then crafted in post-production "just as we would on any standard production".
"This wasn't just an experiment," she commented. "It was a proper commercial."
Divisive Public Reception
While the McDonald's ad was predominantly panned, the reception for some AI-generated holiday ads has been divisive.
For instance, a recent AI-generated Christmas spot from Coca-Cola reportedly achieved a 61% "favorable response" from viewers.
However, other businesses have also faced scrutiny for employing the technique in marketing. Luxury fashion house Valentino, for example, was criticized for ads that some described as "lazy" and "uncanny".
The situation illustrates the ongoing discussion within the advertising and production industries about the balance between AI efficiency and creative integrity.